Installation Directions
for any product or update you have
downloaded from the Livingsoft web site.

1: Disable any pop-up blocking software prior to download.

2: Do not download on top of a previous download which may be corrupt. You should either delete or rename prior download files that you suspect may be corrupted before redownloading.

3: Always "Save" your download, do not 'Run from current location" or "Open" it.

4: We advise that you download to your desktop. Or, you may want to create a new folder on your desktop named DressShop Updates and download your update into this folder for easy location when the download is finished. If you have limited space on your hard drive, once you have confirmed that the update is installed and functioning properly, delete the download file, which is the 'delivery vessel only' and is not necessary to save.

To change your Download location, when the "Save as" window comes up, just below the top title bar is a "Save in" option with a small window to the right. If you click in the window you will get a drop down menu. At the very top of the menu (sometime you may need to scroll up to the top) is listed Desktop. This is where you want to save your download. It is much easier to find and you are not putting a lot of unnecessary files into your DressShop folder, which is never a good idea.

Do not change the name of the download file.

5: Be Sure that your Dress Shop program is closed down completely prior to installing any updates. (A good rule to follow is to close all open applications prior to installing programs or updates whether they are Livingsoft or other software programs.)

6. After the download is finished, turn off any virus protection software you have while you install. Immediately after the installation is complete, you should turn your virus protection software back on.

7. "Open" or "Run" the downloaded file to install it. Or, double click on the download file to install it. During installation, follow the instructions in the Installation windows. 

Advanced computer users: If you need to change the location of the install, be sure to create the DressShop folder for the program to install into. Example: D:\DressShop. Without the addition of the DressShop to the location, the program will not install properly into a single folder, but rather all over your disk drive.

Installation Q & A:

1. Q - When installing an update, do I need to uninstall anything?
    A - No. You should never uninstall anything unless you are leaving Dress Shop forever or when you have been specifically directed to uninstall by someone from Livingsoft customer support. Uninstalling almost never does anything useful and very often causes problems.

2.  Q - When installing an update, do I need to have installed any earlier updates?
     A - No. Every update is complete and includes all prior updates.

3.  Q - If I get an error message during downloading or during installing, what should I do?
     A - The update and download masters available at the Livingsoft web site are always tested to confirm that they will download and install before they are released. If your copy did not download or did not install, then you have experienced an error during the download process. This most often happens to telephone modem users as their downloads take longer and are more susceptible to line noise. But, it can happen for other reasons as well. Your only fix is to try again. To make certain you do not download on top of a corrupt file, you should delete or rename the corrupted file before you try downloading again. If the problem persists, contact your Internet Service Provider (ISP) and see if they can help. If the problem still persists, you can purchase a replacement CD from Livingsoft for just the cost of the disk and shipping. Use this link to order one:        Replacement CD Price:  $10.00     

4. Q - I have an earlier version of Dress Shop, not Dress Shop 5. Do I need an update?
     A - No. Updates only work for Dress Shop 5. You should get an upgrade. Click here for pricing options.

5. Q - I am missing some files in my Doll Shop Deluxe product. Will an update get me these files?
    A - No. Updates do not include the Doll Deluxe specific files for embroidery art nor for building your own doll. You need to get a full product download to get all the Doll Deluxe files. Click here for a full product download. Or, get a current CD, which would also include those files. To get a current CD, use this link:         Replacement CD Price:  $10.00