Livingsoft Support

Help with Orders

Status of an order - Email: .

Activation codes - Click here.

For mail orders, send your check or money order to:

    Livingsoft
    P.O. Box 3496
    Renton, WA 98056-3496

If you have any questions about payments, purchase orders, receipts, returns, refunds, or installment sales, please contact .

 
 

Help with Installation and Compatibility Issues

Frequently Asked Questions - Click here.

If the FAQ does not answer your question, please Email: .  Please allow 48 hours for a response.

 

Help with Program Problems or Bad Patterns

Best results are possible if you submit a Problem Report - Please use the form in your program's Help menu - Submit A Problem Report

If that is not possible, please post a question on the Discussion board and other customers plus Livingsoft staffers will help you.

 
Discussion Board - Get Help From Other Users
Ask questions and get measurement advice, sewing advice, project advice, or just share your triumphs and ideas.

Users Helping Users within the LivingSoft Community (click here)

 
Documentation, Videos, Tutorials, etc.

• Livingsoft has a monthly newsletter, with tips and articles, helpful hints, and special offers.
Click here to view the current newsletter.
Or, click here to sign up to have it emailed to you every month!

Dress Shop introductory tutorial provides an overview of use of the program. This tutorial is included in any version of the program.
Click here to download.

Dress Shop Instructional Videos. Includes videos illustrating marking the body, measuring, adjusting fit, and general sewing topics.
To get these videos on a CD, the price is $10, including shipping and handling.

Dress Shop user manual is free to anyone. Click here to download a copy.

The following products are provided by other companies,
but are useful for viewing or using Dress Shop.
Adobe Acrobat,
QuickTime Media Player,
Microsoft Media Player,
Microsoft Internet Explorer browser
Click here to download.

 
Need a CD?

If you would like to purchase a CD version of the current  Dress Shop, either as a replacement, demo, sample, backup, or for any other reason, it costs $10 including US shipping and handling or $17 for International shipments. 

The CD does not come with activation codes. You must already have those or you can use the CD as a demo only. The CD does include a demo version all Dress Shop patterns, options, and tools (some features not enabled). This demo DOES NOT include Hat Shop or Home Dec Sampler. 

To get your CD mailed to you...   

 
Still Have Questions?

Click here to download our FREE demo and try the program yourself and see just how much it can do and how easy it can be!